In February this year I received new HP NW9440 notebook. I decided to install 64 bit version of Microsoft Windows Vista Ultimate on it. After installing all the usual applications likeMicrosoft Office 2007 I wanted to install some more "exotic" ones, like Microsoft Virtual PC 2007 (64 bit of course). Here I run into a problem. Virtual PC did not want to install on my computer and if was failing with error:
I searched through usual KB articles and solutions, but none of them applied or helped my Vista. Because of other engagements and in need of quick solution I gave up on Virtual PC for the time being.
I almost forgot about the problem for couple of months, until I needed to install Microsoft Network Monitor 3 (again of course 64 bit), but this installation too failed with same error as Virtual PC.
In event logs I was receiving these two errors:
Log Name: Application
Source: MsiInstaller
Date: 4.7.2007 9:59:57
Event ID: 11719
Task Category: None
Level: Error
Keywords: Classic
User: PC\mike
Computer: PC
Description: Product: Microsoft Network Monitor 3.0 -- Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Log Name: Application
Source: MsiInstaller
Date: 8.6.2007 14:51:41
Event ID: 11719
Task Category: None
Level: Error
Keywords: Classic
User: PC\mike
Computer: PC
Description: Product: MSXML 6.0 Parser (KB927977) -- Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
In June I was away for a week, teaching at one of the Boot Camps, when I final had some spare time to play and explore the problem. I also had another 64 bit Windows Vista computer in the classroom that I could abuse.
In the end I solved this problem by exportingHKLM\SYSTEM\CurrentControlSet\Services\msiserverregistry key on the other 64 bit Vista in the classroom and imported it on my laptop.
Click image to enlarge.
After that I had no problem installing Virtual PC or any other piece of software.